Terms & Conditions
RC Detail
“It’s All About the Details”
www.rc-detail.com | 907-373-7238
Wasilla Location: 901 S Hermon Rd, Wasilla, AK 99654
Palmer Location: 139 N Bonanza St, Palmer, AK 99645
By scheduling, authorizing, or receiving services from RC Detail, the customer acknowledges they have read, understood, and agree to these Terms & Conditions.
1. BOOKINGS, DEPOSITS & CANCELLATIONS
RC Detail reserves the right to require deposits for services. Deposits may be forfeited for cancellations within 48 hours of an appointment. Full payment is due upon completion and prior to vehicle release.
2. ESTIMATES & ADDITIONAL CHARGES
All pricing is listed as starting at pricing. Additional charges may apply for excessive contamination, pet hair, mold, biohazards, staining, oxidation, overspray, or conditions not visible during the initial inspection.
3. VEHICLE CONDITION DISCLOSURE
Customers are responsible for disclosing known vehicle issues. RC Detail is not responsible for pre-existing paint failure, rock chips, cracked glass, prior repairs, mechanical issues, aftermarket accessories, loose trim, or hidden defects.
4. PAINT CORRECTION SERVICES
Paint correction significantly improves appearance but cannot guarantee complete defect removal. Some defects may be too deep or unsafe to remove.
5. CERAMIC COATING SERVICES
Ceramic coatings help protect surfaces and simplify maintenance but do not prevent scratches, rock chips, collision damage, swirl marks, or neglect.
6. INTERIOR DETAILING, MOLD & BIOHAZARD SERVICES
RC Detail makes no guarantee that mold, mildew, odors, bacteria, or contamination will not return after treatment. Additional charges may apply for severe contamination.
7. ENGINE BAY CLEANING DISCLAIMER
Engine bay cleaning involves inherent risks. RC Detail is not responsible for electrical, sensor, wiring, relay, computer, ignition, vacuum, battery, or mechanical failures occurring during or after engine bay cleaning services.
8. WINDSHIELD & GLASS DISCLAIMER
RC Detail is not responsible for windshield chips, crack expansion, stress fractures, or glass breakage. Existing chips and weaknesses may spread due to washing, pressure washing, transportation, temperature changes, vibration, storage, or normal vehicle operation.
9. PICKUP, DELIVERY & TRANSPORTATION
Customers authorize RC Detail to operate their vehicle for pickup, delivery, transportation, testing, or movement between facilities. Vehicles must be legally registered, insured, and roadworthy.
10. LOANER VEHICLE TERMS
Customers utilizing RC Detail loaner vehicles must maintain valid insurance and comply with all loaner vehicle agreements. Customers are responsible for damage occurring while a loaner vehicle is in their possession.
11. STORAGE OF VEHICLES
Vehicles not picked up within 48 hours may incur storage fees of $50 per day unless prior arrangements have been approved.
12. LIMITATION OF LIABILITY
RC Detail’s maximum liability shall not exceed the amount paid for the service giving rise to a claim.
RC Detail is not liable for consequential, incidental, business, income, or loss-of-use damages.
13. FINAL INSPECTION & ACCEPTANCE
Customers will be offered a final inspection. Concerns regarding workmanship must be reported within 24 hours of delivery. Failure to report concerns constitutes acceptance of the completed service.
14. GOVERNING LAW
These Terms & Conditions shall be governed by the laws of the State of Alaska.
CUSTOMER ACKNOWLEDGMENT & SIGNATURE
Customer Name: _________________________________
Vehicle Year/Make/Model: __________________________
Work Order Number: ______________________________
I acknowledge that I have read, understand, and agree to RC Detail’s Terms & Conditions.
Customer Signature: _______________________________
Date: _________________________________________